Support

Below are the most frequently asked questions. If you can't find the answer to your question, please email contact [at] conversionratesurge.com.

How do unsubscribe from your newsletter?

How do I get a refund?

Am I going to receive any physical product (e.g. CDs/DVDs)?

My credit/debit card was declined...

 

Q: How do I unsubscribe from your newsletter?

A: You may do so by clicking on the unsubscribe link at the bottom of the newsletter you received. It looks like this:

 

Q: How do I get a refund?

A: You need to have your order number in order to proceed. You can find your order in the confirmation email that you received right after making the payment.

Fill in the necessary details on this page.

On the next page, click on the "Get Support" icon at the top-left corner. Select "More options..." from the drop-down list. On the next page, select "Refund Request".

 

Q: Am I going to receive CDs/DVDs (i.e. physical product)?

A: No, you will not receive any physical product, because the content in the members area is frequently updated, added and improved. This enables you to access the most up-to-date materials directly online.

 

Q: My credit/debit card was declined...

A: We use ClickBank.com to handle our payment transaction and we do not have access to any of your financial information.

Go to this page. Below the form you can see "If you prefer to speak with one of our Customer Service Representatives directly, click here."

That's how you can contact them directly for issues related to credit card purchase.